These words written by a
former Facebook designer aptly describe the problem that the company faces.
Dissatisfied with the Facebook’s response to allegations that fake news on the
site may have influenced the election, employees have formed
an unofficial task force to air their grievances. They claim that Facebook
knew what was happening and had the tools to take corrective action but didn’t.
The platform has effective standards tools – as seen in the removal of breast
cancer videos or the image of the napalm girl – but leadership was unwilling to
use these methods to eliminate fake news.
Meanwhile, in response to similar criticism in how it
prioritizes fake news, Google
will no longer allow such sites to use its advertising platform – no word
on whether it will tinker with search algorithms. Facebook
quickly followed once someone broke the ice.
Regulating news sounds nice but aren’t we ignoring the
elephant in the room? Clicks/views = advertising dollars. These are for-profit
companies and money reigns supreme.
“Bullshit is highly engaging.” It sure is. And, it makes
money. Facebook and Google aren’t journalistic entities and don’t have a
responsibility to report the truth. Making efforts to do it are nice and make
everyone feel good. I’m not convinced it’s feasible. Judgements about news are
so arbitrary (note, neither site has said how it will judge “fake” from “news”)
and profit incentives are too strong.
The platforms’ monopolies over their respective niches
insulate them from popular pushback. We can complain all we want, but we’re
still going to use Facebook and Google. These tech giants have incredible
influence over the things people see and (in terms of Facebook) the way
people feel. Hopefully, CEOs will wield this power benevolently. Ultimately,
we’re responsible for our own truth.
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